Warwick, RI – The VNA of Care New England has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year.

The annual SHPBest award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to partner with so many organizations that put a high value on providing quality patient care and we are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence every year,” said Kevin Vogel, President of SHP.

This is the third year in which the VNA of Care New England has received the notable healthcare distinction.

“I am incredibly proud of our dedicated team at the VNA of Care New England for their compassionate work on behalf of our patient population. I am also grateful for their daily efforts which are responsible for earning us the notable SHP Best Superior Performer award. This recognition is a testament to our unwavering commitment to providing exceptional care and improving the lives of our patients,” said Jennifer Lee, MS, PT, Interim President and Executive Director of the VNA of Care New England.

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps. 

About VNA of Care New England

The VNA of Care New England, a member of Care New England, is a non-profit, Medicare-and Medicaid-certified visiting nurse, home health care, and hospice agency. Since 1908, the agency has been a trusted community resource, providing Rhode Islanders with quality health care in their homes, including a comprehensive line of cardiac, pulmonary, rehabilitative, palliative care, and hospice services. The staff of caregivers includes registered nurses; nurse practitioners; physical, occupational, and speech therapists; social workers; home health aides; nutritionists; respiratory therapists; medical directors; and chaplains. In 2017, the VNA of Care New England was named a Top Agency of the 2017 HomeCare Elite®, a recognition of the top-performing home health agencies in the U.S. The organization was also recognized by the Centers for Medicare & Medicaid Services (CMS) for performing in the 100th percentile for patient preference and pain management. VNA of Care New England is accredited by the Joint Commission.