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About Us

About Us

The VNA of Care New England is a non-profit, Medicare and Medicaid certified visiting nurse, home health care, and hospice agency accredited by the Joint Commission.  

Since 1908, we have been a trusted community resource, providing Rhode Islanders with quality health care in their homes, including a comprehensive line of cardiac, rehabilitative, palliative care, and hospice services.  

Our staff of caregivers includes registered nurses; nurse practitioners; physical, occupational, and speech therapists; social workers; home health aides; medical directors; and spiritual care coordinators.  

Contact Information

VNA of Care New England
51 Health Lane
Warwick, RI 02886
P: (401) 737-6050
F: (401) 737-3084

Hours
M-F: 8 a.m. to 5 p.m.
Weekdays and Holidays:
8 a.m. to 4 p.m.

Serving the Home and Community Care Needs of Rhode Islanders Since 1908

VNA of Care New England is a member of the Care New England Health System and is accredited by the Joint Commission.

Why Choose Us

Comprehensive Care
VNA of Care New England serves adults and the elderly and offers a comprehensive line of cardiac, rehabilitation, palliative care, and hospice services.  
Community Focused
VNA of Care New England reaches out to the community and provides health screenings, bereavement support groups, and community education sessions at various locations throughout Rhode Island.
Committed to Education
VNA of Care New England is committed to the education of future health care practitioners and participates with schools and colleges in providing field experience. Agreements are currently with the University of Rhode Island, Rhode Island College, and others on request.
  • Accreditations, Licenses & Memberships
  • Our Mission
  • Our Vision & Values
  • About ACT

Accreditations and Certifications

Licenses

  • State of Rhode Island Department of Health Home Nursing Care Provider license
  • State of Rhode Island Department of Health Hospice Provider license

Memberships and Affiliations

  • Center to Advance Palliative Care  
  • Hospice and Palliative Nurses Association Partnership Program  
  • National Hospice and Palliative Care Organization  
  • Rhode Island Partnership for Home Care  
  • Visiting Nurse Associations of America 

VNA of Care New England is dedicated to providing quality health care and developing programs and resources to benefit the community. This mission is accomplished by working with providers, consumers and community-based organizations to address changing health care needs.

Our Vision

To create a community of healthier people.

Our Values

Care New England's organizational values emphasize individual contributions and a team approach that foster:

  • Accountability
  • Caring
  • Teamwork

What is ACT?

The success of any organization is the tangibility of its mission – what it envisions as its goals and the ways in which it plans to achieve them – and the cohesiveness of its workforce in supporting and advancing this mission. CNE wanted memorable and meaningful messages to underscore all we do in the health care marketplace, words and sentiments that resonated with our employees. In order to facilitate this process, more than 3,000 employees took part in a survey that identified our new system values as Accountability, Caring and Teamwork (ACT).

ACT has quickly become an important part of CNE, trickling down through the organization at meetings and being reinforced through the recognition of ACT-worthy behaviors. It also spawned the creation of a new corporate mission and vision.

Senior Leadership Team

Jane Pike-Benton

President of the VNA of Care New England

Jane previously served as the Chief Operating Officer and Chief Clinical Officer for VNA Care in Worcester, Massachusetts. There, she worked in concert with the CEO, providing strategic vision to the Board, the Senior Leadership Team, and the organization at large. During her time there, she enhanced the mission and vision of the organization, driven clinical and organizational excellence, and focused on initiatives to prioritize and enhance employee engagement and organizational culture.

Prior, she was the Chief Clinical Officer and Vice President of Home Health Strategy at Trident USA in Maryland, where she served as the clinical voice across all business lines to advocate for patients and clients. She also led the Trident Care At Home strategy across 36 states for the development and expansion of mobile diagnostics for patients wherever they call home. Jane was simultaneously responsible for patient experience and clinical quality outcomes for the $450 million organization.

Jane is a thoughtful and dynamic leader with extensive healthcare system expertise in home health, hospice, palliative, and private care integration with hospitals, ACOs, and physician practices to improve patient throughput and outcomes. She is a strategy-driven innovator with a focus on organizational excellence, team development and unity, and value-based care which positions organizations for success.

Jane is a registered nurse who earned her Bachelor of Science degree from Boston College and her Master of Science degree from the University of Massachusetts Medical School in Worcester, Massachusetts. 

Our History

1908
The Visiting Nurse and Anti-Tuberculosis Association of Pawtuxet Valley, Rhode Island is organized by a group of West Warwick women who want to do something for the betterment of the residents of the community.
1910
The East Greenwich Nurse and Anti-Tuberculosis Association is founded to stamp out tuberculosis, give aid to the needy, provide visits to the sick and instructions to young mothers. Approximately 75 percent of the patients receive free visits.
1914
The Warwick Health League was founded by a group of men who saw the need to promote and improve general health conditions in the town of Warwick, Rhode Island.
1919
Home health visits are reimbursed at 60 cents with an extra 25 cents for maternity visits.
1930s
Major public health concern with the costs of care were signaled by the activity of the Committee on the Costs of Medical Care nationally.
1950s
Public Health nurses continued to provide services in the home with the primary focus on infant welfare and maternal infant services as well as preschool health services. Viewed as part of the public health commitment, visits are made to the chronically ill and financed by local communities or towns.
1965
Two important titles are added to the Social Security Act under Title XVII, “Health Insurance for the Aged” or Medicare, a national federally sponsored health insurance for the aged. Title XIX, “Grants to the States for Medical Assistance Programs” was created, known as Medicaid. The starting salary for home health nurses is $4000 with a maximum of $5000 and the Pawtuxet Valley VNA and East Greenwich Anti-Tuberculosis Association drop the “Anti-Tuberculosis” from their name because the incidence of the disease had decreased substantially.
1971
Pawtuxet Valley VNA and Kent County East VNA consolidate to become Kent County Visiting Nurse Association and for a short time, maintain two offices, one on West Shore Road in Warwick and the other on Factory Street in West Warwick, before moving the total operation to Factory Street.
1972
A formal Maternal Child Health Coordination Program is instituted at Kent Hospital.
1979
Kent Country Visiting Nurse Association builds a 22,000 square foot building on land leased from Kent Hospital at 51 Health Lane while a measles epidemic breaks out in Rhode Island. Kent County Visiting Nurse Association immunizes thousands of children, with over 900 immunizations given out in West Warwick.
1990
Kent County VNA is awarded the statewide Maternal Child Health Coordinator contract from the State of Rhode Island.
1997
Congress passes the Balanced Budget Act of 1997 that called for implementation of a prospective payment system for home care by October 1, 1999.
1999
Kent County VNA joins the Care New England Health System and changes its name to VNA of Care New England.
2001
A record breaking 20,000 plus influenza vaccines are provided by VNA of Care New England at community based clinics throughout Rhode Island.
2003
Rhode Island and the entire country are devastated as 100 individuals lose their lives in the tragic Station Nightclub fire. VNA of Care New England meets its community responsibility by developing and implementing a specialized burn program to treat survivors who were recovering at home.
2005
Implementation of technology swirled at VNA of Care New England. Telehealth is implemented, a way that patients can remain at home and monitor various chronic conditions while communicating vital information back to VNA of Care New England through their phone line. Electronic medical records for all patients are in full swing.
2007
Since the late 1980s, VNA of Care New England consistently demonstrated a strong philosophical and operational commitment to family-driven models of care. In 2007, the economics of the times and limited state and federal funding dictated that the provision of family and maternal child health services would no longer be provided by VNA of Care New England. This arduous decision was necessary to ensure overall organizational solvency.
2009
VNA of Care New England continues its commitment to expanding patient services and introduces the first in-home pulmonary rehabilitation program in Rhode Island.
2011
At the end of 2011, the VNA of Care New England Board of Directors was dissolved and a new era of governance was established with a consolidated Care New England Board.
2013
The VNA of Care New England enters its 105th year of providing home and community based care across Rhode Island. Nemo, the Blizzard of 2013 struck New England in February. True to its mission to serve those in need, staff traveled through treacherous conditions to ensure that patients were safe and able to successfully weather the historic storm.
1909
1,413 visiting nurses worked on behalf of 566 associations across the country. Trained nurses were sent into schools and homes of the poor to teach skills for healthy living. The role of the public health nurse was to teach concepts of disease, personal responsibility for health and the methods of treatment arising from recent advances in medical science and public health.
1912
The US Children's Bureau was created and its first task was to study the causes of infant and maternal mortality. This is the same year that Rhode Island nurses became subject to licensure.
1918
Spanish influenza killed 2,500 Rhode Island residents and visiting nurses provided care for those that became seriously ill.
1920s
Home-based nursing care reached a turning point. Hospital-based care was being sought by medical, surgical and obstetrical patients of all economic classes and private duty nurses followed them into the institutional setting. Although it still existed as an option, home care became increasingly marginal to the hospital-based system that came to dominate American health care.
1940s
Hospitals were threatened by the inability to meet rising charges. Under this stimulus, the “Blue Cross” hospital insurance plans blossomed all across the country.
1964
There are 27 Visiting Nurse Associations in Rhode Island; six receive their main financial support from towns.
1968
The East Greenwich Association contracted with the Warwick Health League for supervision and the two agencies merge to become Kent County East.
1970’s
Kent County VNA expands its health promotion programs to include health screening and education programs to the senior centers and elderly housing complexes. A 24 hour answering service is instituted to better meet the needs of patients.
1978
Kent County Visiting Nurse Association receives its initial accreditation from the CHAP Program of the National League for Nursing.
1980's
Kent County VNA Hospice program is founded and the first patients and their families receive visits.
1996
Kent County VNA undergoes its first Joint Commission on Accreditation of Healthcare Organizations survey and receives Accreditation with Commendation, the highest recognition an agency can receive from this prestigious accrediting body.
1998
An interim payment system is implemented per the Balanced Budget Act of 1998 with per patient reimbursement capitation set. The industry effects of the interim payment system are devastating as over 2,000 agencies close nationwide. Kent County VNA is forced to reduce the size of its work force, including nurses and home health aides in response to the dramatic financial cuts. This occurred against the backdrop of Kent Country VNA taking an active role in vaccinating hundreds of thousands of Rhode Island children against meningitis after a few reported cases.
2000
HealthTouch, Inc., a private-duty home health organization is purchased by VNA of Care New England.
2002
Kent Hospital Home Care, the oldest community-based home care agency in Rhode Island integrates into the VNA of Care New England. Over 650 patients and their families are now visited each day.
2004
As the need for home and community based care continues to grow, a record setting 47,556 Rhode Islanders were touched by a VNA of Care New England employee.
2006
The recognition that the elderly want to remain at home and changing family demographics that spread families throughout our country and in some instances the world, prompts the continued expansion and offerings of the Care Management program at HealthTouch.
2008
A leader in the provision of adult home health and hospice services, VNA of Care New England celebrated A Century of Caring.
2010
A rare April flood paralyzed Rhode Island, however, VNA of Care New England staff found a way to see patients in need and provide continuity of much needed services.
2012
New telemonitoring equipment was leased that encourages patient activation and self-management, important in the effective and successful management of patients with one or more chronic conditions. A generous gift from Mrs. Suzanne Gilstein allows for over 600 patients to receive the benefits of this state-of-the-art technology each year.
2020
In 2020 the coronavirus pandemic swept though the United States. The VNA remained open and clinicians donned appropriate personal protective equipment to care for patients at home with Covid-19, persons being tested and likely to have Covid-19, and patients quarantined after spending time in the hospital or nursing home.